Printing problems – HP Photosmart 140 series User Manual
Page 48
hp photosmart 140 series
chapter 5
44
printing problems
Before contacting HP support, read this section for troubleshooting tips or go to
the online support services at
The On/Attention light is
blinking amber.
An unrecoverable error has
occurred.
Try the following:
• Turn off the printer. Unplug
the printer’s power cord,
wait about 10 seconds,
then plug it in again. Turn
on the printer.
• If this does not work, go to
www.hp.com/support or
contact HP support. For
contact information, see the
reference guide that came
with your printer.
Problem
Possible cause
Solution
Problem
Possible cause
Solution
Paper does not feed into the
printer correctly.
OR
Paper does not come out of the
printer correctly.
There may be too much paper
loaded in the paper tray.
Remove some of the paper
from the paper tray and try
printing again. For paper-
loading instructions, see load
The paper width guide may
not be adjusted correctly.
Make sure that the paper width
guide fits close to the edge of
the paper without bending the
paper. For paper-loading
instructions, see load the paper
Two or more pieces of paper
may be stuck together.
1 Remove the paper from the
paper tray and leaf through
the stack so the sheets of
paper do not stick together.
2 Reload the paper into the
paper tray and try printing
again. For paper-loading
instructions, see load the
The paper may be wrinkled or
bent.
Try using paper that is not
wrinkled or bent.
The paper may be too thin or
too thick.
Try using recommended
paper. For more information,