Print a network status sheet – Epson Stylus NX420 User Manual

Page 45

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Problems and Solutions

45

The printer does not appear in the Add Printer window (Mac OS X)

Make sure the printer driver was installed correctly and that your computer’s
TCP/IP settings are configured correctly.

Cannot print over the network

Make sure that the printer is turned on and the green WiFi light on the front
of the printer is on.

When using TCP/IP, make sure the printer’s IP address is set correctly for your
network. If your network does not assign IP addresses using DHCP, you need
to set the IP address manually.

Printing is slow or the print is cut off

Print a Network Status Sheet (see below) and check the signal strength. If it’s poor,
try moving the printer closer to your wireless router or access point. Avoid placing
the printer next to a microwave oven, 2.4 GHz cordless phone, or large metal
objects such as a filing cabinet.

Cannot find the scanner or start Epson Scan

Epson Scan is not available in Mac OS X 10.6, see “Scanning with Mac OS X
10.6” on page 34 for scanning instr
uctions.

If network communication was interrupted while starting Epson Scan, exit
Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart,
turn the printer off and back on, and then try restarting Epson Scan. Check
the

Timeout Setting

in

EPSON Scan Settings

. For details, see the Epson

Scan Help.

If you are scanning a large document at high resolution, a communication
error may occur. If the scan did not complete, lower the resolution.

Print a Network Status Sheet

1. Press the

F

Setup

button on the printer’s control panel to enter the Setup

menu.

2. Select

Network Settings

, then press x

Start

.

3. Select

Print Network Status

, then press x

Start

.

4. Press the x

Start

button to print a network status sheet.

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