Error indicators – Epson Stylus NX420 User Manual

Page 43

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Error Indicators

43

Error Indicators

If you see one of the error codes below, follow the steps here to proceed.

Note:
When an error code appears, it will be located in the upper-right corner of the LCD
display screen.

Error code

Problem and solution

I-01

Paper is out or multiple pages have fed. Load or reload paper in the
sheet feeder, then press the x

Start

button to continue.

W-05

W-02

Paper is jammed. Carefully remove the paper jam (see page 46).

W-03

W-04

The cartridge cover is open. Close the ink cartridge cover and press
x

Start

.

W-10

One or more ink cartridges is expended. Replace the expended ink
cartridge (see page 39).

If you just replaced a cartridge and the error code still appears, the
cartridge is not installed correctly. Press the x

Start

button to move

the cartridges to the replacement position. Press down on all the
installed cartridges, then press the x

Start

button to continue.

W-11

W-13

W-41

W-12

Cannot recognize the ink cartridge(s) shown on the LCD screen.
Replace the ink cartridge(s).

I-11

No memory card is inserted. Insert a memory card (see page 24).

W-30

The memory card is not installed correctly or there is a problem with
the card. Remove it and check the card. Make sure the card is
compatible with your Epson printer (see page 24).

W-31

I-53

The index sheet you’re printing from does not match the photos on
the inserted memory card. Replace the card or sheet and try again.

W-01

Parts inside your Epson printer are at the end of their service life.
Contact Epson for help (see page 48).

E-10

E-01

Turn your Epson printer off, make sure no paper is jammed inside (see
page 46), and turn it back on. If the error is not resolved, contact
Epson for help (see page 48).

E-02

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