Troubleshooting tips – GE AHW30 User Manual

Page 8

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8

Troubleshooting tips…

Save time and money! Review the chart below first and you may not need to call for service.

Problem

Possible Causes

What To Do

Dehumidifier

The dehumidifier

Make sure the dehumidifier’s plug is pushed completely

does not start

is unplugged.

into the outlet.

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

breaker is tripped.

the fuse or reset the breaker.

Dehumidifier has reached its

The dehumidifier automatically turns off when either

preset level or bucket is full.

condition occurs. Change to a lower setting or empty
the bucket and replace properly.

Bucket is not in the

The bucket must be in place and securely seated for the

proper position.

dehumidifier to operate.

Power failure.

There is a protective time delay (up to 3 minutes) to

prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying
for 3 minutes after it is turned back on.

Dehumidifier does not

Did not allow enough time

When first installed, allow at least 24 hours to maintain

dry the air as it should

to remove the moisture.

the desired dryness.

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

blocking the front or back of the dehumidifier. See the
Choosing a Location section.

Dirty filter.

See the Care and Cleaning section.

The Humidity Control may

For drier air, press the

pad and set to a lower percent

not be set low enough.

value (%) or at CO (continuous) for maximum
dehumidification.

Doors and windows may not

Check that all doors, windows and other openings

be closed tightly.

are securely closed.

Clothes dryer may be

Install the dehumidifier away from the dryer.

blowing moisture-laden

The dryer should be vented to the outside.

air into the room.

Room temperature

Moisture removal is best at higher room temperatures.

is too low.

Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 41°F (5°C).

Dehumidifier runs

Area to be dehumidified

The capacity of your dehumidifier may not be adequate.

too much

is too large.

Doors and windows are open.

Close all doors and windows to the outside.

Frost appears on

Dehumidifier has been turned

This is normal. Frost will usually disappear

the coils

on recently, or room temperature

within 60 minutes. See the Automatic Defrost section.

is below 41°F (5°C).

Controls cannot be set

The compressor will turn off

This is normal. Wait approximately 3 minutes and set the

and the fan will automatically

fan as desired.

continue to run for
approximately 3 minutes at a
fixed setting.

Fan noise

Air is moving through

This is normal.

the dehumidifier.

Water on floor

Hose connection may be loose.

Check the hose connection. See the Removing Collected

Water section.

Intended to use the bucket to

Disconnect the hose if using the bucket to collect water.

collect water, but a hose

See the Removing Collected Water section.

is attached.

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Tr

oubleshooting T

ips

Care and Cleaning

Safety Instructions

Operating Instructions

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