Troubleshooting tips, Before you call for service – GE EDW4000 User Manual

Page 13

Advertising
background image

Problem

Possible Causes

What To Do

Dishes and flatware

Low inlet water temperature

Make sure inlet water temperature is correct (see page 8). Turn on

not clean

the hot water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and turn off
the faucet. This insures the entering water is hot.

Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?

If so, wait until pressure is normal before using your dishwasher.

Air gap or disposer is clogged

Clean the air gap or flush the disposer.

Improper rack loading

Make sure large dishware does not block the detergent dispenser

or the wash arms. See the Loading the dishwasher racks section.

No air gap or high drain loop

Verify that you have an air gap or a high drain loop. Refer to

the Installation Instructions.

Spots and filming

Use Jet-Dry

®

or Cascade Crystal Clear

®

rinse agents to remove spots and

on glasses and

prevent new film buildup.

flatware

To remove stubborn spots and pre-existing film from glassware:

1 Remove all metal utensils from the dishwasher.

2 Do not add detergent.

3 Select the POTS & PANS or HEAVY WASH cycle.

4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher

will now be in the main wash.

5 Open the door and pour 2 cups (500 ml) of white vinegar into the

bottom of the dishwasher.

6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t

work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.

Cloudiness on

Combination of soft water and

This is called etching and is permanent. To prevent this from happening,

glassware

too much detergent

use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.

Water temperature entering

This could be etching. Lower the water heater temperature.

the dishwasher exceeds 150°F

Suds in the tub

Wrong detergent

Use only automatic dishwasher detergents to avoid sudsing.

Cascade

®

and Electrasol

®

Automatic Dishwashing Detergents

have been approved for use in all GE dishwashers.

To remove suds from the tub, open the dishwasher and let

suds dissipate. Close and latch the dishwasher. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.

Rinse agent was spilled

Always wipe up rinse agent spills immediately.

Error Messages

Possible Causes

What To Do

START/RESET status

You have pressed the

Press the START/RESET pad only when you want to restart the

indicator light flashing START/RESET pad while the

dishwasher.

dishwasher is running. This will
cancel the cycle. The light will stop
flashing after the dishwasher drains
(about 90 seconds).

Dishwasher BEEPS

This is a reminder that your

Close and latch the door after opening it mid-cycle.

once every 30 seconds dishwasher door has been left

open during operation. It will
continue beeping until you close
the door.

Consumer

S

uppor

t

Tr

oubleshooting

T

ips

Operating

Instructions

Safety

Instructions

Before you call for service…

ge.com

Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.

13

Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent

Advertising