Zūmo troubleshooting – Garmin zumo 550 en User Manual

Page 68

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62

zūmo 500/550 Owner’s Manual

a

PPendiX

zūmo Troubleshooting

Problem/Question

Solution/Answer

The zūmo does not

acquire satellite

signals.

It can take a few minutes to acquire satellite signals. Go to an

open area, out of garages, and away from tall buildings. Stop

your vehicle, and position the zūmo where there is a clear

view of the sky. The bars in the upper-left corner

indicate

satellite strength.

How do I clear all my

user data?

Hold your finger on the lower-right corner of the zūmo’s screen

while turning on the zūmo. Keep your finger pressed until the

message appears. Touch

Yes

to clear all user data.

The zūmo is locked

up/frozen.

To reset your zūmo, press and hold

and press

.

The suction cup will not

stay on my windshield.

Clean the suction cup and windshield. Dry with a clean, dry

cloth. Mount the suction cup as described on

page 50

.

My battery gauge does

not seem accurate.

Allow the unit to fully discharge, and then fully charge it (without

interrupting the charge cycle).

The touch screen is not

responding to my taps

properly.

Calibrate the touch screen. Turn the unit off. Press and hold

for about one minute until the Calibration page appears. Follow

the on-screen instructions.

My Bluetooth device

will not connect to the

zūmo.

Verify that the Bluetooth field is set to

Enabled

. Make sure your

Bluetooth device is turned on and is less than 10 meters (about

33 feet) away from your zūmo. Go to

www.garmin.com/bluetooth

for a list of compatible phones and headsets.

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