Minolta PageWorks/Pro 18 - Manual (Page 143)

7.5 Troubleshooting Checklists
7-8
Operation and Troubleshooting
Chapter 7
7.5 Troubleshooting Checklists
Use the checklists in this section to identify and solve problems.
7.5.1 Troubleshooting Network Hardware Con-
nections
Be sure that the NIC has properly selected the connector type that you
are using.
• Check that the network connector is plugged into the RJ connector
on the NIC.
• Try another cable to make sure you do not have a bad cable.
If you are using a 10BaseT concentrator hub that does not support the
link signal, use Manual Ethernet Port selection instead of the factory
default or the Automatic Ethernet Port selection. Refer to Appendix A.
7.5.2 Troubleshooting NetWare Protocol
It is recommended to use MAP to get the NetWare setup and parameter
values. If you have not resolved the problem after running MAP, go
through the checklists in this section.
7.5.2.1 NetWare Checklist
• Is the print server name entered correctly?
The factory-default name is
MLT_<serial number> . The
serial number is located on the NIC.
• Did you assign print queues to the printer?
It is recommended to assign each print queues to only one NIC-
connected printer. If print queues are assigned to other network
printers, the print jobs may be going to an other network printer.
PageWorks.book Page 8 Tuesday, August 4, 1998 11:21 AM