Technical data, Warranty coverage, Loss of service and warranty information booklet – Mercedes-Benz 2002 C-Class User Manual

Page 377: Spare parts service warranty coverage

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374

Technical data

Technical

data

Instruments
and controls

Operation

Driving

Instrument

cluster display

Practical hints

Car care

Index

Spare parts service

All authorized Mercedes-Benz Centers maintain a stock
of original spare parts required for maintenance and
repair work. In addition, strategically located parts
distribution centers provide quick and reliable parts
service.

More than 300 000 different spare parts, for
Mercedes-Benz models, are available.

Mercedes-Benz original spare parts are subjected to
stringent quality inspections. Each part has been
specifically developed, manufactured or selected for and
adapted to Mercedes-Benz vehicles.

Therefore, Mercedes-Benz original spare parts should
be installed.

Important!

The use of non-genuine parts and accessories not
authorized by Mercedes-Benz could damage the vehicle
which damage is not covered by the Mercedes-Benz
Limited Warranty or compromise its durability or safety.

Warranty coverage

Your vehicle is covered under the terms of the
“warranties” printed in the Service and Warranty
Information booklet and your authorized
Mercedes-Benz Center will exchange or repair any
defective parts originally installed on the vehicle in
accordance with the terms of the following warranties:

1. New vehicle limited warranty

2. Emission systems warranty

3. Emission performance warranty

4. California, Massachusetts, and Vermont emission

control systems warranty

Replacement parts and accessories are covered by the
Mercedes-Benz Spare Parts and Accessories warranties,
copies of which are available at any Mercedes-Benz
Center.

Loss of Service and Warranty Information Booklet

Should you lose your Service and Warranty Information
booklet, have your authorized Mercedes-Benz Center
arrange for a replacement. It will be mailed to you.

OM_203.book

Seite 374 Donnerstag, 31. Mai 2001 11:57 11

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