Export law assurances, Product registration, Service & repairs – Motorola XOOM User Manual

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Safety, Regulatory & Legal

self-contained applications that present supplemental notices for open source packages
used in those applications.

Export Law Assurances

Export Law

This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.

Product Registration


Online Product Registration:
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.

Service & Repairs

If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States) or
www.motorola.com/support (Canada), where you can select from a number
of customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).

Motorola Limited Warranty for the United
States and Canada


What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined below.
This limited warranty is a consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories, and Software purchased by consumers in the United
States or Canada, which are accompanied by this written warranty:

Products and Accessories

Exclusions (Products and Accessories)

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use
of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;

Products Covered

Length of Coverage

Products and Accessories as
defined above, unless otherwise
provided for below.

One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.

Decorative Accessories and
Decorative covers,
bezels, PhoneWrap™ covers and

Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.

Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired

Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.

Products and Accessories
that are Repaired or

The balance of the original warranty or
for ninety (90) days
from the date
returned to the consumer, whichever is