Motorola 68000202474-C - Manual (Page 45)

43 Troubleshooting
To unlock the screen, press Power , or open the
phone. Then, drag to the right.
Set unlock pattern
To set an unlock pattern, that you need to draw to
unlock your screen, touch Menu
> Settings
> Location & security > Set unlock pattern, then
follow the instructions to draw your pattern.
To turn the lock off, touch Menu > Settings
> Location & security > Require pattern.
To change the lock pattern, touch Menu > Settings
> Location & security > Change unlock pattern.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).