1 preliminary considerations, 1 trademarks, 2 copyright – MRV Communications EM316EDFA-BR User Manual
Page 4: 3 customer support
Fiber Driver
®
EM316EDFA User Guide
P/N 1294008-001 Rev D2
iii
1 Preliminary Considerations
1.1 Trademarks
All trademarks are the property of their respective holders.
1.2 Copyright
MRV Communications reserves the right to change technical specifications or documentation in
order to improve reliability, function, or design. Exercise discretion in using this document. The user
assumes sole responsibility for applying the information supplied herein.
Copyright © 2007 by MRV Communications. All rights reserved.
1.3 Customer Support
Before contacting customer support, look for software updates, technical specifications, and
frequently asked questions (FAQ) online at the MRV support website:
The website includes information regarding software updates, technical specifications, and
frequently asked questions (FAQ) as well as contact information.
Contact help online by sending email to
or through the website request link at
For direct MRV customer support by telephone, call your local sales representative, system
engineer, or one of the following numbers.
+1-800-435-7997
MRV Americas
(US, Canada, and Latin America)
+1-978-952-4888
MRV Europe
+49-6105-2070
MRV International
+972-4-993-6200
Include the following important information when opening a support case.
• Site ID or company name
• Contact information
• Model or product name
• Serial number
• Top assembly revision (see label on board)
• Brief problem or question including a description of the host network environment
• Attenuation data for applicable high-speed fiber links
• Urgency of the issue