Motorola 009 - Manual (Page 180)

How to get Warranty Service
180 Accompli 009 User’s Guide
Wa r r a n t y
H O W T O G E T W A R R A N T Y S E R V I C E
In most cases the authorized Motorola dealer which sold and/or installed your Motorola
cellular phone and original accessories will honor a warranty claim and/or provide warranty
service. Alternatively, for further information on how to get warranty service please contact
either the customer service department of your cellular operator or Motorola’s call
centercenter at the telephone numbers below for your country.
In order to claim the warranty service you must return the cellular phone and/or accessories
in question to Motorola; please avoid leaving any supplementary items such as SIM cards.
The Product should also be accompanied by a label with your name, address, and telephone
number; name of cellular Carrier and a description of the problem. In the case of vehicular
installation, the vehicle in which the cellular phone is installed should be driven to the
Authorized Repair Center, as analysis of any problem may require inspection of the entire
vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of purchase
or a comparable substitute proof of purchase bearing the date of purchase. The phone
should also clearly display the original compatible electronic serial number (IMEI) and
mechanic serial number [MSN]. Such information is contained with the Product.
C O N D I T I O N S
This warranty will not apply if the type or serial numbers on the Product has been altered,
deleted, removed, or made illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation can not be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include the replacement of parts or boards with functionally
equivalent, reconditioned or new parts or boards.
Replaced parts, accessories, batteries, or boards are warranted for the balance of the
original warranty time period. The Warranty Term will not be extended. All original
accessories, batteries, parts, and cellular phone equipment that have been replaced shall
become the property of Motorola. Motorola does not warrant the installation, maintenance or
service of the products, accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment, and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied
by Motorola, Motorola does not warrant the operation of the Product/peripheral combination
and Motorola will not honor any warranty claim where the Product is used in such a
combination and it is determined by Motorola that there is no fault with the Product. Motorola
Accompli 009 User's Guide_.book Page 180 Wednesday, June 26, 2002 2:56 PM