Tele aid:roadside assistance – Mercedes-Benz 2001 SLK-Class User Manual

Page 136

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133

Tele Aid

Technical

data

Instruments
and controls

Operation

Driving

Instrument

cluster display

Practical hints

Car care

Index

Roadside Assistance button

Located below the center armrest cover is the Roadside
Assistance button

•. Pressing and holding the

button (for longer than 2 seconds), will initiate a call to
a Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).

A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. The nature of the need for assistance can
then be described.

The Mercedes-Benz Roadside assistance dispatcher will
either dispatch a qualified Mercedes-Benz technician or
arrange to tow your vehicle to the nearest
Mercedes-Benz Center. For services such as labor and/
or towing charges may apply. Refer to the Roadside
Assistance manual for more information.

These programs are only available in the USA:

Sign and Drive services: Services such as jump start,

a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,

Remote Vehicle Diagnostics: This function permits

the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.

Notes:

The indicator lamp in the Roadside Assistance
button

• remains illuminated in red for

approximately 10 seconds during the system self-check
after turning key in steering lock to position 2 (together
with the “SOS” button and the Information
button

¡).

Warning!

If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

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