D.4.1 easyconnect( mode troubleshooting, D.4.1 easyconnect ™ mode troubleshooting – Mocomtech CDM-570 User Manual

Page 416

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CDM-570/570L Satellite Modem with Optional IP Module

Revision 4

Appendix D

MN/CDM570L.IOM

D.4.1 easyConnect

Mode Troubleshooting

Use the following troubleshooting steps if unable to successfully send traffic in
easyConnect

™.

easyConnect

Mode Troubleshooting

Step

Problem

Action

a)

Verify correct IP address/subnet on PC and
CDM-IP.

1

No Ping response from the
locally connected PC to the
CDM-IP Ethernet port. ICMP
response is ‘Request timed out’.

b)

Verify Ethernet connection – cables, hub, etc. PC,
hub, and CDM-IP should have Ethernet activity
LED lit.

Note: A PC must be connected to the CDM-IP

using a hub, switch or a RJ45 crossover
cable. When the CDM-IP Ethernet port
senses an Ethernet connection, the CLI
will display:

phymon_callback(): enet link change! link=1

If the connection is broken, the CLI will
display:

phymon_callback(): enet link change! link=0

D–12

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