Software service and support, Hardware service and support, Software – IBM BladeCenter T Type 8720 User Manual

Page 122: Service, Support, Hardware

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background image

can

create

a

customized

support

page.

The

support

page

has

many

sources

of

information

and

ways

for

you

to

solve

problems,

including:

v

Diagnosing

problems,

using

the

IBM

Online

Assistant

v

Downloading

the

latest

device

drivers

and

updates

for

your

products

v

Viewing

Frequently

Asked

Questions

(FAQ)

v

Viewing

hints

and

tips

to

help

you

solve

problems

v

Participating

in

IBM

discussion

forums

v

Setting

up

e-mail

notification

of

technical

updates

about

your

products

Software

service

and

support

Through

IBM

Support

Line,

you

can

get

telephone

assistance,

for

a

fee,

with

usage,

configuration,

and

software

problems

with

xSeries

servers,

IntelliStation

workstations,

and

appliances.

For

information

about

which

products

are

supported

by

Support

Line

in

your

country

or

region,

go

to

http://www.ibm.com/services/sl/

products/.

For

more

information

about

Support

Line

and

other

IBM

services,

go

to

http://www.ibm.com/services/,

or

go

to

http://www.ibm.com/planetwide/

for

support

telephone

numbers.

Hardware

service

and

support

You

can

receive

hardware

service

through

IBM

Integrated

Technology

Services

or

through

your

IBM

reseller,

if

your

reseller

is

authorized

by

IBM

to

provide

warranty

service.

Go

to

http://www.ibm.com/planetwide/

for

support

telephone

numbers.

In

the

U.S.

and

Canada,

hardware

service

and

support

is

available

24

hours

a

day,

7

days

a

week.

In

the

U.K.,

these

services

are

available

Monday

through

Friday,

from

9

a.m.

to

6

p.m.

112

BladeCenter

T

Type

8720

and

8730:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

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