IBM X32 - Manual (Page 7)

Introduction
Important service information
Important
BIOS and device driver fixes are
customer-installable. The BIOS and device drivers
are posted on the customer support site
http://www.lenovo.com/think/ support
Advise customers to contact the Customer Support
Center at 800-426-7378 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call the Customer
Support Center at 800-565-3344 for assistance or
download information.
Strategy for replacing FRUs
Before replacing parts
Make sure that all diskette fixes are installed before
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary expense
for replacing and servicing FRUs:
v If you are instructed to replace a FRU but the
replacement does not correct the problem, reinstall
the original FRU before you continue.
v Some computers have both a processor board and a
system board. If you are instructed to replace either the
processor board or the system board, and replacing one
of them does not correct the problem, reinstall that
board, and then replace the other one.
v If an adapter or a device consists of more than one
FRU, any of the FRUs may be the cause of the error.
Before replacing the adapter or device, remove the
FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.
Attention: The setup configuration on the computer you
are servicing may have been customized. Running
Automatic Configuration may alter the settings. Note the
current configuration settings (using the View Configuration
option); then, when service has been completed, verify that
those settings remain in effect.
© Lenovo 2005. Portions © IBM Corp. 2005. 3