Assistance or service – Jenn-Air W10136129C User Manual

Page 15

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15

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the
“Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.

If the dealer or service company cannot resolve your problem,
write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247).

U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. -
8:00 p.m. Eastern Time).

NOTE: When writing or calling about a service problem, please
include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Center.

In Canada

If the problem is not due to one of the items listed in the
“Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-807-6777 to locate an authorized service
company. When calling, please know the purchase date and the
complete model and serial number of your appliance. Be sure to
retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem,
write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

1901 Minnesota Court

Mississauga, ON L5N 3A7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please
include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances, Customer
eXperience Centre.

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