5 appendix a: troubleshooting, Iit camera system manual, System set-up – JAI IIT Camera Systems VIS-CAM 400 User Manual

Page 34

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IIT Camera System Manual


34

System Set-Up



5 Appendix A: Troubleshooting

Fault description

Possible cause

“Remedy”

1.1

Camera does not
trigger or has bad
trigger performance

Iris is not fully open

Open Iris

1.2

Illuminator is not properly
aligned with the camera

See EN Camera/Illuminator
alignment procedure in Appendix C

1.3

The supply voltage to the IIT
Camera is too low causing weak
IR illuminator

Adjust the supply voltage to
24V±10%

1.4

The geometry of the installation
is not in correct

See section 2 for site layout

1.5

Plates are not going through
reflection sensitive area

See section 1.5

2.1

Noisy pictures

TTL and Serial trigger are both

enabled

Disable TTL trigger in Properties in

EN Setup Application if IIT Light
Sensor is used

2.2

The time between two triggers
are set too low

Set the minimum time between

triggers (command M) via Serial
Terminal in EN Setup application in

accordance with camera specific

values

3.1

Embedded ALPR

does not work

The license file is expired

Contact JAI Inc.

3.2

Wrong country module has been

selected in the “ALPR country
module” in Properties field

See section 4.3

3.3

The time is not set correctly in

the camera

Set the clock in the camera

correctly. The clock can be
synchronized to PC time or an NTP

server. Please refer to EN Setup

manual for details.

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