Sony SMP-NX20 - Manual (Page 24)

24
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
There is no picture or the picture is not
output correctly.
, Check that all the connecting cables are
securely connected (page 11).
, Switch the input selector on your TV to
display the signal from the player.
, Connect the player to your TV using the
LINE OUT (VIDEO) jack, and check the
“Output Video Format” settings in the
“Screen Settings” setup (page 21).
, For HDMI connections, try the following:
1 Turn the player off and on again. 2 Turn
the connected equipment off and on again.
3 Disconnect and then reconnect the HDMI
cable.
, The HDMI OUT jack is connected to a DVI
device that does not support copyright
protection technology.
, For HDMI connections, check the “Output
Video Format” settings in the “Screen
Settings” setup (page 21).
The display language on the screen
switches automatically when connected to
the HDMI OUT jack.
, When “Control for HDMI” is set to “On”
(page 22), the display language on the
screen automatically switches according to
the language setting of the connected TV (if
you change the setting on your TV, etc.).
There is no sound or the sound is not
output correctly.
, Check that all the connecting cables are
securely connected (page 11).
, Switch the input selector on your AV
amplifier (receiver) so that the audio signals
of the player are output from your AV
amplifier (receiver).
, If the audio signal does not come through
the DIGITAL OUT (OPTICAL)/HDMI
OUT jack, check the audio settings
(page 21).
, For HDMI connections, try the following:
1 Turn the player off and on again. 2 Turn
the connected equipment off and on again.
3 Disconnect and then reconnect the HDMI
cable.
, For HDMI connections, if the player is
connected to a TV through an AV amplifier
(receiver), try connecting the HDMI cable
directly to the TV. Refer also to the
instruction manual supplied with the AV
amplifier (receiver).
, The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
signals).
, The device connected to the HDMI OUT
jack does not support the audio format of
the player. Check the audio settings
(page 21).
The player does not detect a USB device
connected to the player.
, Make sure that the USB device is securely
connected to the USB jack.
, Check if the USB device or a cable is
damaged.
, Check if the USB device is on.
, If the USB device is connected via a USB
hub, connect the USB device directly to the
player.
Picture
Sound
USB device