Before requesting service, Troubleshooting chart, For customer assistance – Sharp EC-S5170 User Manual

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MODEL NUMBER

SERIAL NUMBER

DATE OF PURCHASE
Dealer

Telephone

Service Station

Telephone

Please provide the following information when you write or call: model number, serial
number, date of purchase, your complete mailing adress (including zip code), your daytime
telephone number (including area code) and description of the problem.

For service problems, warranty information, missing items and other
assistance:
Sharp Electronics Corporation
Customer Assistance Center
1300 Naperville Drive
Romeoville, IL 60446-1091

Dial 1-800-BE-SHARP (1-800-237-4277) for:
SERVICE (for your nearest Sharp Authorized Servicer)
PARTS (for your Authorized Parts Distributor)
ACCESSORIES
ADDITIONAL CUSTOMER INFORMATION

FOR CUSTOMER ASSISTANCE

To aid in reporting this vacuum cleaner in case of loss or theft, please record below
the model number and serial number located on this unit. We also suggest you record
all the information listed and retain for future reference.

TO WRITE:

NOTE:

Always remember to have the vacuum cleaner turned OFF and disconnect the plug from the
power outlet before working on the vacuum cleaner.

TROUBLESHOOTING CHART

Please request service if the problem still persists or if the problem is not defined in the
Troubleshooting Chart.

If you experience any difficulties with your vacuum cleaner, use this Troubleshooting Chart
first before requesting service.

TO PHONE:

BEFORE REQUESTING SERVICE

Motor does not start when
the power switch is in the
ON position.

Possible Remedy

Check

The agitator does not ro-
tate when the power
switch is in the ON posi-
tion.

Suction power is weak or
decreases suddenly.

Check if the power cord plug
is completely inserted into
the outlet.

Be sure the flat belt is not sev-
ered or installed incorrectly.
Be sure the "RUG/FLOOR"
pedal is in "Rug".

Check if the nozzle head, suc-
tion hose, etc. is clogged.

Insert the plug properly into
the outlet.

Replace the flat belt or install
it properly.

Problem

Remove any foreign objects
that may have become
jammed in the nozzle head,
suction hose, etc.

2001.12.20, 8:07 AM

18

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