Printing, Inting, What should i do if i cannot print a document – Sony VAIO VGN-P User Manual

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Troubleshooting >
Printing

Printing

What should I do if I cannot print a document?

❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer

for more information.

❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart

the computer.

❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may

enable printing. Follow these steps:

1

Click Start and Devices and Printers.

2

Right-click the printer icon and select Properties.

3

Click the Ports tab.

4

Click to cancel the Enable bidirectional support check box.

5

Click OK.

This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.

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