Samsung SPF-76H - Manual (Page 23)

| Troubleshooting | Terminology | Service Centers |
Troubleshooting
This section lists various problems and solutions encountered by users while using the digital photo frame. When encountering a problem,
first check the list below and follow the suggested action if one matches your problem. If the problem still persists, contact or visit the
nearest
service center .
Symptoms Causes and Actions
The power does not turn on.
Check the connections for the adapter cable and the power terminal of the
product.
It takes a time until an image is
displayed after the power is turned
on.
It takes a time to transit to the
next photo.
In case the resolution is high or the file size is large, the photo may be
displayed slowly on the screen.
I have connected an external
storage device but it is not
recognized.
Please check the connection between product and external storage.
Connect to PC and check the operation state.
There is a remaining space in the
Frame Memory but I cannot copy
photos.
Create a folder in the Fame Memory and copy your photos.
I inserted a memory card but it
does not operate. Check the files of your memory card.
Please try a different storage device.
I connected a USB memory but it
does not operate.
A portrait photo is displayed
rotated to landscape. Check whether [Auto Fit Portrait Photo] of the [Settings-Options] is set to
Activated.
No slideshow is played
automatically.
Set [Starting Mode] of [Settings-Preference] to [Slideshow].
Auto On and Auto Off do not
operate. If the Auto On and Auto Off are set to the same time, they do not operate.
Check the time settings.
The icon of the FrameManager is
not displayed.
Check whether the FrameManager program is installed.
Select Start- Programs - Samsung - FrameManager to restart the
FrameManager.
Reboot your computer.
I pressed a button, but it does not
operate.
Check whether the button lock function is activated.
If you hold down the MENU button for more than five (5) seconds, the button
lock function is activated. If you press a button it will not operate.
To clear the button lock function, hold down MENU button for more than five
(5) seconds again.