Sony SRS-DB500 - Manual (Page 16)

16 US
Troubleshooting
Should you encounter a problem with
your speaker system, check the following
list and take the indicated measures. If the
problem persists, consult your nearest
Sony dealer.
General
There is no sound.
• Turn JOG clockwise (or press
VOLUME + on the remote).
• Turn up the volume on the connected
device.
• Check that headphones are not
connected.
• Check the speaker connections.
• Make sure the muting function is turned
off.
• Check that you have selected the correct
device with the INPUT button.
The sound is distorted.
• Turn JOG counterclockwise.
• Turn down the volume level on the
connected device. Or, if the connected
device has a BASS BOOST function,
set it to off.
There is hum or noise in the speaker
output.
• Make sure all the connections have been
correctly made.
• Make sure the connected device are not
positioned too close to the TV set or
monitor.
The sound has suddenly stopped.
• Make sure all the connections have been
correctly made.
• Make sure the muting function is turned
off.
There is no sound output from the
headphone.
• Check the headphone connection.
• Check that the audio source on the
selected channel is played back.
• Make sure the muting function is turned
off.
The remote does not function.
• Remove the obstacles between the
remote and the unit.
• Move the remote closer to the unit.
• Point the remote at the unit’s sensor.
• Replace the batteries.
• Move the unit away from the
fluorescent light.
Additional Information
When the "/1 indicator flashes
Immediately unplug the power cord,
and check the following items.
• Are you using only the supplied
speakers?
• Are the + and – speaker cords
short-circuited?
• Is anything blocking the ventilation
holes on the rear of the subwoofer
unit?
After checking the above items
and fixing any problems, wait for
5 minutes before plug in the power
cord again and turn on the system. If
the "/1 indicator still flashes, or if the
cause of the problem cannot be found
even after checking all the above
items, consult your nearest Sony
dealer.