Before contacting the after-sales service – Samsung MX-C850 User Manual

Page 26

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ENG

26

It always takes a little time to become familiar with a new appliance.
If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of
an unnecessary service call.

If the above guidelines do not allow you to solve the problem, take a note of:

The model and serial numbers, normally printed on the rear of the system

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG after-sales service.

Before Contacting the After-Sales Service

Problem

G

E

N

E

R
A

L

CD

/

MP3

R
A
D

I

O

Checks/Explanation

• The main unit is not correctly plugged into a wall socket or the wall socket is not

switched on.

• The remote control batteries need replacing or the polarity has not been respected.
• The STANDBY/ON

(

)

button has not been pressed.

• The volume has been completely turned down.
• The correct function (CD, TUNER, TAPE, USB, AUX) has not been selected.
• You have connected a set of headphones.
• The speaker wires have been disconnected.
• The MUTE button has been pressed.

• The timer has been stopped by pressing the TIMER ON/OFF button.

• Press the STOP (@) button for 5 seconds in the "No Disc" mode, then it is returned the

original position (RESET).

• The CD function has not been selected.
• The disc has been inserted face down or is either dirty or scratched.
• The laser sensor is dirty or dusty.
• The system has not been installed on a flat, horizontal surface.
• Condensation has formed in the player; leave the system in a warm, airy room for at

least one hour.

• The TUNER function has not been selected.
• The radio frequency has not been correctly selected.
• The antenna has been disconnected or is not facing the right way. Turn it until you find

the best orientation.

• You are in a building that blocks radio waves; you must use an outside antenna (not

supplied).

• The TAPE function has not been selected.

• The cassette has not been inserted correctly.

• The cassette deck has not been closed.

• The tape is either slack or broken.

The system does not work.

There is no sound.

The Timer does not work.

If the problem persists even
when the actions above
have been take...

The compact disc player
does not start playing.

Reception is poor or no
radio stations are received
at all.

T

A
P
E

The tape does not start
playing.

MX-C870-C850-C830-XAC-ENG.indd 26

2010-6-22 15:34:11

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