Samsung SMART DEVICE SGH-I617 - Manual (Page 134)

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If the above guidelines do not help you to solve the problem, take note of:
- the model and serial numbers of your phone
- your warranty details
- a clear description of the problem
Then contact your local dealer or Samsung after-sales service.
Problem Description Solution
Messaging
I cannot select a contact card when
creating a message If the contact card does not have a phone
number or e-mail address, you cannot select
it. Add the missing information to the contact
card in Contacts.
PC Connectivity
Problems occur when connecting
the phone to a PC • Make sure that ActiveSync is installed and
running on your PC. See the user’s guide
for ActiveSync on the CD-ROM.
• For further information on ActiveSync, see
the help function on ActiveSync or visit
www.microsoft.com.