Troubleshooting – Samsung HT-X710 User Manual
Page 52
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest
authorized dealer or Samsung Electronics Service Center.
SYMPTOM
Check/remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
• Make sure that the rating level is correct.
Playback does not start
immediately when the
Play/Pause button is pressed.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
Sound is not produced.
• No sound is heard during fast playback, slow playback, and
step motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
The remote control does not
work.
• Is the remote control being operated within its operation
range of angle and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the
remote control (TV or DVD) correctly?
• Disc is rotating but no
picture is produced.
• Picture quality is poor and
picture is shaking.
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
Audio language and subtitles do
not work.
• Audio language and subtitles will not work if the disc does
not contain them.
Menu screen does not appear
even when the menu function is
selected.
• Are you using a disc that does not contain menus?
Aspect ratio cannot be changed.
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER
BOX mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be
seen in 4:3 ratio only. Refer to the DVD disc jacket and then
select the appropriate function.
troubleshooting
HT-X710_ELS_ENG_0408.indd 52
2008-04-19 �� 2:39:15