Samsung HW-C900-XAA - Manual (Page 65)

65
ENG
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TROUBLESHOOTING
Before requesting service, please check the following.
Symptom Check Remedy
The unit will not turn on. • Is the power cord plugged into the
outlet?
• Connect the power plug to the outlet.
A function does not work
when the button is pressed. • Is there static electricity in the air? • Disconnect the power plug and
connect it again.
Sound is not produced. • Are the speakers and external
components connected properly?
• Is the Mute function on?
• Is the volume set to minimum?
• Is the Speaker Size set incorrectly to
NONE?
• Connect them correctly.
• Press the MUTE button to cancel the
function.
• Adjust the volume.
• Refer to pages 41 to select LARGE,
SMALL or YES.
Picture does not appear on a
TV when the function is
selected. • Is the external component connected
properly?
• Connect it correctly.
Remote controller does not
work. • Are the batteries drained?
• Is the distance between remote
control and main unit too great?
• Replace with new batteries.
• Operate at close distance.
The sound from the left/right
channels is reversed. • Are the left/right speaker or left/right
input/output cables connected
properly?
• Check the left/right channel and
connect it/them correctly.
Can't receive radio
broadcasts. • Is FM antenna connected properly? • Connect the antenna correctly.
• If the input strength of antenna signal
is weak, install the FM antenna in a
place with good reception.
There is no sound from
surround speakers. • Are the surround speakers connected
properly?
• Is SURR (surround) incorrectly set to
NONE in the Speaker Size?
• Is surround mode set to stereo?
• Refer to pages 16 ~18 to connect
them properly.
• Refer to page 41 to select LARGE or
SMALL.
• Refer to pages 55 ~ 56 to select
proper Surround Mode.
There is no sound from
surround back speakers • Are the surround back speakers
connected properly?
• Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is Surround Mode set to EX/ES?
• Refer to pages 16 ~18 to connect
them properly.
• Refer to page 41 to select LARGE
or SMALL.
• Refer to page 48 to set Surround
Mode to EX/ES.
Can't select EX/ES mode. • Is SBACK (Surround Back) set to
NONE in the Speaker Size?
• Is the input signal selected properly?
• Refer to page 41 to select LARGE or
SMALL.
• Use a 7.1 channel external
component.
Troubleshooting
- HW-C900-XAA_0831.indd 65 - HW-C900-XAA_0831.indd 65 2010-08-31 6:22:33 2010-08-31 6:22:33