Troubleshooting – Samsung SilverCare Washer User Manual

Page 21

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SAMSUNG Clothes Washer Owner’s Instructions E-2

fills with the wrong

temperature water.

Turn both faucets on fully.

Make sure temperature selection is correct.

Make sure hoses are connected to correct faucets. Flush water lines.

Check the water heater. It should be set to deliver a minimum 120°

F (49° C) hot water at the tap. Also check water heater capacity and

recovery rate.

Disconnect hoses and clean screens. Hose filter screens may be

plugged.

As your Washer is filling, the water temperature may change as

the automatic temperature control feature checks incoming water

temperature. This is normal.

While your Washer is filling, you may notice just hot and/or just

cold water going through the dispenser when cold or warm wash

temperatures are selected. This is a normal function of the automatic

temperature control feature as your Washer determines the

temperature of the water.

won’t tumble.

Check fuse or reset circuit breaker.

Close the door and press the Cycle Selector dial. For your safety, your

Washer will not tumble or spin unless the door is closed.

door locked shut or

will not open.

Press the Cycle Selector dial to stop your Washer.

Your Washer door will remain locked during the heating portion of the

Sanitize Cycle

It may take a few moments for the door lock mechanism to disengage.

does not drain and/or

spin.

Check fuse or reset circuit breaker.

Straighten drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

Close the door and press the Cycle Selector dial. For your safety, your

Washer will not tumble or spin unless the door is closed.

load is too wet at the

end of the cycle.

Use the High or Extra High spin speed.

Use high efficiency detergent to reduce over–sudsing.

Load is too small. Very small loads (one or two items) may become

unbalanced and not spin out completely.

leaks water.

Make sure door is firmly closed.

Make sure hose connections are tight.

Make sure end of drain hose is correctly inserted and secured to drain

facility.

Avoid overloading.

Use high efficiency detergent to prevent over–sudsing.

has excessive suds.

Use high efficiency detergent to prevent over-sudsing.

Reduce detergent amount for soft water, small or lightly soiled loads.

Non-HE detergent is NOT recommended.

Exposure to silver may result in skin irritation and/or allergic reaction in some people. If skin irritation

or dermal allergies develop, discontinue the use of the washing machine using the silver ion cycle,

wearing clothing washed using the silver ion cycle, and seek medical attention.

Troubleshooting

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