Samsung SilverCare Washer - Manual (Page 22)

E-3 SAMSUNG Clothes Washer Owner’s Instructions
Troubleshooting
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your Washer.
Code Symbol Meaning Solution
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Cycle Selector
dial.
Door is unlocked when Washer
is running.
Press the Power button to turn off your Washer,
then restart the cycle. If the code reappears,
call for service. See below.
Door is open when Washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
See below.
Your Washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
See below.
Water temperature control
problem.
(Heater Control problem)
Call for service. See below.
Your Washer has tried to fill but
has not reached the proper water
level.
Call for service. See below.
The door will not unlock. Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service. See below.
Motor not running properly. Restart the cycle pressing the Cycle Selector
dial. If the code reappears, call for service.
See below.
Your washer is not draining.
But, it can light up when the unit
senses a brief restriction while
draining.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select the Spin Only
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Your Washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check inlet screens on fill hoses.