Troubleshooting, Troubleshooting b – Sharp SGH-J700V User Manual

Page 53

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b

troubleshooting

If you are having trouble with your m obile phone, try these troubleshooting procedures before contacting a service
professional.

W hen you turn on your phone, the following m essages
m ay appear:

M essage

Try this to solve the problem :

Insert SIM

Ensure that the SIM card is installed

correctly.

Phone lock

W hen the phone lock feature is enabled,

you m ust enter the password you set for

the phone.

Enter PIN

W hen using the phone for the first tim e

or when the PIN requirem ent is enabled,

you m ust enter the PIN supplied with

the SIM card. You can disable this

feature by using the PIN lock m enu.

Enter PUK

Your SIM card is blocked, usually as a

result of entering your PIN incorrectly

several tim es. You m ust enter the PUK

supplied by your service provider.

M essage

Try this to solve the problem :

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