Safety information, Receipt of components, Technical assistance – Sierra 730 User Manual

Page 6

Advertising
background image

Series 730 Instruction Manual

4

IM-73-E

Safety Information

We use caution and warning statements in this book to draw your at-
tention to important information.

Warning!

Caution!

This statement appears with information that is
important to protect people and equipment from
damage. Pay very close attention to all warn-
ings that apply to your application.

This statement appears with information that
is important for protecting your equipment
and performance. Read and follow all cau-
tions that apply to your application.

Receipt of Components

When receiving a Sierra mass flow meter, carefully check the outside
packing carton for damage incurred in shipment. If the carton is dam-
aged, notify the local carrier and submit a report to the factory or dis-
tributor. Remove the packing slip and check that all ordered compo-
nents are present. Make sure any spare parts or accessories are not
discarded with the packing material. Do not return any equipment to
the factory without first contacting Sierra Customer Service.

Technical Assistance

If you encounter a problem with the flow meter, review the configura-
tion information for each step of the installation procedure. Verify
that the flow conditions are consistent with factory recommenda-
tions. Refer to Troubleshooting for specific information and recom-
mendations.

If the problem persists after following the troubleshooting procedures
outlined in this manual, contact Sierra Instruments by fax or by E-
mail ([email protected]); or, visit the Sierra website at
www.sierrainstruments.com for further assistance. For phone support
you may call (800) 866-0200 or (831) 373-0200 between 8:00 a.m.
and 5:00 p.m. PST. In Europe contact Sierra Instruments b.v. at +31
20 6145810. When contacting Technical Support, make sure to in-
clude this information:

the flow range, serial number, Sierra order number and model
number (all marked on the meter nameplate)

the problem you are encountering and any corrective action taken

application information (gas, pressure, temperature and piping
configuration)

Advertising