Samsung DE7711 - Manual (Page 17)

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Troubleshooting Guide
Before you call a repair person for your oven,
check this list of possible problems and solutions.
The oven does not work properly.
• Check the battery voltage. The operating voltage
for the oven should be greater than 11V or less
than 15V.
• Make sure that the door is closed securely.
• Make sure that the heating time was properly set.
• Make sure that the start button is pressed. If door
is open, close the door and press the start button
again.
• Check if the safety fuse is installed to the positive
cable(near battery).
• Check if the connection cable terminals are
properly connected to the oven.
• Improper use of the microwave stops oven
operation. The Display shows Error Codes
(page 14)
Food heats too slowly.
• Check if the container is microwavable.
• Do not put too much food in the oven at one time.
• Check if the heating time was too short.
• Check if the battery voltage is too low.
You see sparks or arcing.
• Remove any metallic utensils, cookware, or metal
ties. If using foil, use only narrow strips and allow
at least one inch between the foil and interior
oven walls.
The turntable makes noises or sticks.
• Clean the turntable, roller ring and oven floor.
• Make sure the turntable and roller ring are
positioned correctly.
Care and Cleaning
Follow these instructions to clean and care for your
oven.
• Keep the inside of the oven clean. Food particles
and spilled liquids can stick to the oven walls,
causing the oven to work less efficiently.
• Wipe up spills immediately. Use a damp cloth and
mild soap. Do not use harsh detergents or
abrasives.
• To help loosen baked on food particles or liquids,
heat two cups of water (add the juice of one
lemon if you desire to keep the oven fresh) in a
four-cup measuring glass at High power for five
minutes or until boiling. Let stand in the oven for
one or two minutes.
• Remove the glass tray from the oven when
cleaning the oven or tray. To prevent the tray from
breaking, handle it carefully and do not put it in
water immediately after cooking. Wash the tray
carefully in warm sudsy water or in the
dishwasher.
• Clean the outside surface of the oven with soap
and a damp cloth. Dry with a soft cloth. To prevent
damage to the operating parts of the oven, don’t
let water seep into the openings.
• Wash the door window with very mild soap and
water. Be sure to use a soft cloth to avoid
scratching.
• If steam accumulates inside or outside the oven
door, wipe with a soft cloth. Steam can
accumulate when operating the oven in high
humidity and in no way indicates microwave
leakage.
• Never operate the oven without food in it; this can
damage the magnetron tube or glass tray. You may
wish to leave a cup of water in the oven when it is
not in use to prevent damage if the oven is
accidentally turned on.
7711-body.auto.fm Page 17 Tuesday, August 24, 2004 1:52 PM