Samsung Q1B - Manual (Page 117)

Questions and Answers 117
Wireless LAN Related
Q1 I cannot find an AP.
● Check the Wireless LAN LED.
A Check if the Wireless LAN LED is on. If off, click the Menu button and select Wireless LAN
ON to turn the Wireless LAN on.
● Reinstall the driver.
A Reinstall the driver using the software media.
● Check the Wireless Zero Configuration (WZC) service.
A If the "Windows cannot make this wireless connection" message appears while searching for
wireless networks, it indicates that a program other than Windows is set to manage the wire-
less LAN settings.
● To use the wireless LAN settings using Windows:
A z Click Start > Control Panel > Network and Internet Connections > Network Con-
nections > Wireless LAN Connection, right-click and check if the "Windows manages wire-
less network settings (W)" option is selected in the Wireless Network tab of the Properties
window. If not, select the option.
x Click Start > Control Panel > Performance and Maintenance > Administrative
Tools > Computer Management and click Services and Applications > Services. In
the right pane, double-click the Wireless Zero Configuration and check if the Startup Type is
Automatic and the Status is Started.
Q2 I cannot connect to an AP. (The wireless connection is disconnected frequently.)
● Check the Network Key.
A Right-click the Wireless Network Connections icon from the Taskbar and click on 'View
available wireless networks'. If wireless networks are found, it indicates that the device is
operating properly but the network settings may have a problem. Please check the Network
Key (Encryption Key) and the AP settings.
● Check if there is a device nearby using the same frequency band.
A1 If there is a device nearby using the same frequency band such as another wireless LAN de-
vice, wireless video transceiver, microwave oven, plasma bulb, etc., channel interference may
occur. If you experience interference from another device, it is recommended changing the AP
channel.
A2 When operating in EEE802.11g mode, if there is a IEEE802.11b device operating nearby, you
may experience low data rates or even disconnection as it operates in Hybrid mode.
● Check the authentication type.
A A connection may be disconnected after a period of time if the "Use IEEE 802.1x network au-
thentication" option is selected when IEEE 802.1x authentication is not being used.
View the properties of the corresponding AP in the Wireless Network Properties. In the Au-
thentication tab, unselect the "Use IEEE 802.1x authentication in this network" option.
For detailed information on the authentication server, ask your network administrator.