High cpu utilization for portal server instance – Sun Microsystems Portal Server 6 User Manual

Page 161

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Troubleshooting Portal Server

Appendix D

Troubleshooting Your Portal Deployment

161

To Extract the Display Profile

1.

Login as administrator.

2.

Use the

dpadmin

command to extract the display profile. For example:

./dpadmin list -u "uid=amAdmin,ou=People,o=sesta.com,o=isp" -w

password

-d "o=sesta.com,o=isp" > /tmp/displayxml

This example puts the contents of the display profile into the

/tmp/displayxml

file.

To Reload the Display Profile

1.

Login as administrator.

2.

Use the

dpadmin

command to reload the display profile. For example:

./dpadmin modify -u "uid=amAdmin,ou=People,o=sesta.com,o=isp" -w

password

-d "o=sesta.com,o=isp" /tmp/updated_displayxml

This example reloads the contents of the display profile from the

/tmp/updated_displayxml

file.

High CPU Utilization for Portal Server Instance

When using the Cisco Content Services Switch, you might see a very high CPU
utilization on the Portal Server instance with Sun Java System Web Server error file
showing the following message every five seconds.

The cause of this error is a “sticky bit” setting within the Cisco Content Services
Switch that is causing these errors. These load balancers periodically ping the
servers (every five seconds) to verify that the servers are alive. After turning off the
“sticky bit” setting, which disables the ping to the server every 5 seconds, the
errors will no longer show up in the Web Server product.

[20/Jan/2003:16:53:36] failure ( 5926): Error accepting connection -5928, oserr=130

(Connect aborted)

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