Error code table, Before calling for service – Sharp ER-A242 User Manual

Page 69

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67

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.

Error code table

When the following error codes are displayed, press the

l

key and take a proper action according to the table

below.

Fault

Checking

The display won’t be illuminated even when
the mode switch is turned to any other
position than “OFF”.

• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
electrical outlet?

(2)

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown
“GETTING STARTED”?
(Note that initialization clears all the data and programmed
settings stored in memory.)

(1)

The display is illuminated, but the whole machine
refuses registrations.

• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?

(3)

No receipt is issued.

• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?

(4)

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
• Is the journal printing selected in the printing style
programming? (If the receipt printing is selected, the paper
is not wound around the take-up spool.)

(5)

Printing is unusual.

• Is the print roller arm securely locked?
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?

(6)

Before Calling for Service

10

Error

Error status

Action

code

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E03

Undefined code is entered.

Enter a correct code

E07

Memory is full (in the

a

key programming).

Program the

a

key within 25 steps.

E11

Compulsory depression of the

s

key for

Press the

s

key and continue the operation.

direct finalization

E12

Compulsory tendering

Make a tendering operation.

E32

No entry of a clerk code

Make a clerk code entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong entries in the
void mode.

A242_5 OPERATOR MAINTE 06.1.10 5:29 PM Page 67

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