Samsung Q46 User Manual

Page 173

Advertising
background image

172

Q

The signal strength is excellent, but I cannot

connect to the network.

► Even if the signal strength is excellent, the

network connection may not operate properly

if the TCP/IP properties are not properly

configured, or the network key (encryption key)

is incorrect.

A Check that the TCP/IP properties are configured

properly. When connecting to an AP, right-click the

Network Connections ( ) icon on the taskbar and

select

Network and Sharing Center. If you click the

View Status next to a connected wireless network

device and then click the

Detail button, you can view

the IP information. If the IP is not allocated properly,

the IP address will be displayed as follows (e.g.

169.254.xxx.xxx).

If the network does not provide DHCP, you have

to specify the correct IP address by asking your

network administrator.

Even if the network provides DHCP, the server may

not allocate an IP address to the client properly, and

the client station cannot connect to the network.

Q

I cannot connect to the AP.

► Check the Computer Settings
A1
Select Start > All Programs > Accessories >

Windows Mobile Center and check the wireless

device status.

● W h e n t h e w i r e l e s s L A N i s t u r n e d o f f

Press the Turn wireless LAN on button to turn it

on. The button is disabled and displayed in gray

when no signal is received. In this case, press the

MENU button at the top right and set the Wireless

LAN item to On.

● When it is represented as Disconnected

This means the computer is not connected to

the AP. Check the status of the AP, referring

to the descriptions of the

Checking the SP

Settings section below. Check the encryption key

configured in the AP and retry to the connection.

● W h e n i t i s r e p r e s e n t e d a s C o n n e c t e d ,

but you cannot connect to the Internet

This means the computer is connected to the AP,

but the AP or external network connected with the

AP may have a problem.

● When the

There is no wireless LAN adapter

message appears or there is no wireless LAN

icon

This means the wireless LAN device is set to

Do

Not Use or the device is not recognized.

Check if the wireless device is properly

recognized in the Device Manager window. If the

device is set to

Do Not Use, right-click and select

Use from the pop-up menu.

Advertising
This manual is related to the following products: