Samsung HMX-Q11TP - Manual (Page 103)

103
Troubleshooting
Connecting to a computer
Symptom Explanation/Solution
Your computer is not playing videos, images,
or sound located on your camcorder
properly.
Video playback or sound may stop temporarily depending on your computer. The video
or sound copied to your computer is not affected.
If your camcorder is connected to a computer that does not support Hi-speed USB
(USB2.0), the image or sound may not play back correctly. Images, video, and sound
copied from the camcorder to your computer are not affected. •
•
The playback screen is paused or distorted.
Check the system requirements to play back a video.
Shut down all other applications currently running on the computer.
If you play back a video on your camcorder when it is connected to a computer, the video
may not play back smoothly on the computer, depending on the transfer speed. Please
copy the file to your PC, and then play it back. •
•
•
Overall operations
Symptom Explanation/Solution
The date and time are incorrect.
Has the camcorder been left unused for a long period of time?
The backup internal rechargeable battery may be discharged.
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