Troubleshooting – Sony PCWA-A500 User Manual

Page 31

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31

Additional inf

or

mation

Troubleshooting

Problems related to the Access Point:

Read the Troubleshooting section of this guide before calling Sony
Customer Information Services. If you still cannot resolve the problems
after referring to these sources, call Sony Customer Information Services.

Symptom

Cause/Remedy

The Access Point is
not operating properly
or does not operate at
all.

The NETWORK 1 or
NETWORK 2
indicator is not lit.

None of the indicators
except the POWER
indicator are lit.

c The Access Point is not supplied with power.

Connect the Access Point to a power outlet with the
supplied AC adapter.

c There is an obstacle between the Access Point and the

computer containing the Wireless LAN PC Card, or they
are too far apart from each other.

c Remove the obstacle between them. Or place the Access

Point and the computer containing the Wireless LAN PC
Card closer together. (The maximum communication
distance depends on the environment.)

c The cables are not properly connected.

Check that you have connected the correct cables.

c The indicator display setting is turned OFF.

Turn the power off, then turn it back on again. Or follow
the steps for displaying the Access Point setup page (page
16), open the Access Point homepage, and change the
indicator display using the "Switch" button in Display
Status.

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