Troubleshooting, Check list – Samsung 173VT User Manual

Page 21

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Check List

Q & A
Self-Test Feature
Check

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

,

the phone number on the Information section or contact your dealer

.

Symptom

Check List

Solutions

No images on the
screen. I cannot turn
on the monitor.

Is the power cord connected
properly?

Check the power cord connection and
supply.

Can you see "No Connection,
Check Signal Cable
" on the

screen?

Check the signal cable connection.

If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the

Preset Display Modes

)

Note: If the initial screen (the login
screen) does not appear,

contact a

service center or your dealer

.

Can you see "Video mode not
supported
" on the screen?

You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can properly handle.

Adjust the maximum resolution and
frequency that the monitor can properly
handle.

There is no image on the screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?

The monitor is in PowerSaver mode.

Press a key on the keyboard
to activate the monitor and
restore the image on the screen.

I cannot see the On
Screen Display.

Have you locked the On Screen
Display (OSD)
Menu to prevent

changes?

Unlock the OSD by pressing the MENU
button for at least 5 seconds.

The screen shows
strange colors or just
black and white.

Is the screen displaying only one
color as if looking at the screen
through a cellophane paper?

Check the signal cable connection.

Make sure the video card is fully
inserted in it's slot.

Have the screen colors become
strange after running a program or
due to a crash between
applications?

Reboot the computer.

Has the video card been set
properly?

Set the video card by referring to the
video card manual.

The screen suddenly
has become
unbalanced.

Have you changed the video card
or the driver?

Adjust screen image position and size
using the OSD.

Have you adjusted the resolution
or frequency to the monitor?

Adjust the resolution and frequency at
the video card.
(Refer to the

Preset Display Modes

).

The screen can be unbalanced due to the cycle of the video card signals.
Readjust Position by referring to the OSD.

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