Sony Atrac3/MP3 CD Walkman D-NE20 - Manual (Page 31)

Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Power
Symptom Cause and/or corrective action
The rechargeable battery cannot
be charged.
 The rechargeable battery is not inserted in the battery
compartment. Insert the rechargeable battery ( page 11).
 The terminals of the charging stand are dirty. Wipe them with a
soft, dry cloth ( page 35).
 The CD is playing. Turn it off ( page 17).
 The CD player is not placed correctly on the charging stand.
Place the player on the stand securely and make sure that the
OPR lamp lights up ( page 11).
Sound
Symptom Cause and/or corrective action
The volume does not increase
even if you turn the VOL
+/– control on the remote in the +
direction repeatedly (even if you
press VOL + repeatedly on the
player).
 “AVLS” is set to “ON.” Set it to “OFF” ( page 27).
 “AUDIO OUT” is set to “LINE OUT.” Set it to
“HEADPHONE” ( page 28).
No sound, or noise is heard.  Connect the headphones/earphones plugs firmly.
 The plugs are dirty. Clean the headphones/earphones plugs
with a dry soft cloth periodically.
The volume cannot be adjusted.  “AUDIO OUT” is set to “LINE OUT.” Adjust the volume
using the volume control on the connected device, or set
“AUDIO OUT” to “HEADPHONE” ( page 28).
A rustling noise is heard from
the CD.
 Close the lid of the battery compartment firmly ( page 11).
When using the player with a
stereo system connected, the
sound is distorted or noisy.
 “AUDIO OUT” is set to “LINE OUT.” Adjust the volume of
the connected device ( page 28).
 “AUDIO OUT” is set to “HEADPHONE.” Adjust the volume
on the player ( page 28).
EQUALIZER items cannot be set
up.
 “POWER SAVE” is set to “2” ( page 28).
Continued 
31
Additional Information
D-NE20/NE20LS.GB.2-318-320-15(1)