Sony GRAND WEGA KDF-60XBR950 - Manual (Page 108)

Other Information
108
Contacting Sony
If, after reading these operating instructions, you have additional questions
related to the use of your Sony television, please call our Customer
Information Services Center at 1-800-222-SONY (7669) (US residents only)
or (416) 499-SONY (7669) (Canadian residents only).
Troubleshooting
Twin View
Remote Control
Problem Possible Remedies
I cannot get Twin View to work
❏
If you are using a cable box to unscramble all channels (as shown on page 30),
you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.
❏
You can use Twin View to view a signal from a different source that is connected
to the LCD projection TV’s A/V jacks (such as a VCR or DVD player) in the
second window by pressing
TV/VIDEO while in Twin View.
❏
Sources connected to the CABLE, VIDEO 5, VIDEO 6 and VIDEO 7 inputs, as
well as digital source display in the left Twin View window, but not in the right.
There is no Twin View window,
or it is just static
❏
Be sure the Twin View window is set to a video input or channel that has a signal
airing.
❏
You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing
TV/VIDEO .
Twin View cannot display
anything but TV channels
❏
Try cycling through the video inputs by pressing TV/VIDEO . Check that the
Video Label option is not set to Skip . (See the Setup Menu on page 102.)
Twin View displays the same
program in both windows
❏
Both Twin View windows might be set to the same channel. Try changing
channels in either window.
Problem Possible Remedies
Remote control does not
operate
❏
The batteries could be weak. Replace the batteries.
❏
Check the orientation of the batteries.
❏
Press FUNCTION repeatedly until the TV indicator lights up. You may have
inadvertently pressed FUNCTION , which changes the remote control to SAT or
CABLE mode.
❏
Make sure this unit’s power cord is connected securely to the wall outlet.
❏
Locate the unit at least 3-4 feet away from fluorescent lights.