Samsung CRYSTAL SURROUND AIR TRACK HT-SB1G - Manual (Page 17)

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Before requesting service, please check the following.
Symptom check Remedy
The unit will not turn on. • Is the power cord plugged
into the outlet?
• Connect the power plug to
the outlet.
A function does not work when
the button is pressed. • Is there static electricity in
the air?
• Disconnect the power plug
and connect it again.
Sound is not produced. • Is the unit properly
connected to your TV?
• Is the Mute function on?
• Is the volume set to
minimum?
• Connect it correctly.
• Press Mute button to cancel
the function.
• Adjust the volume.
Picture does not appear on a TV
when the function is selected. • Is the TV connected
properly?
• Connect it correctly.
Remote control does not work. • Are the batteries drained?
• Is the distance between
remote control and main unit
too far?
• Replace with new batteries.
• Operate at a close distance.
The sound from the left/right
channels is reversed. • Are the left/right audio
output cables from the TV
connected properly?
• Check the left/right channel
and connect it/them
correctly.
troubleshooting