Troubleshooting – Sony SCPH-75006 User Manual

Page 48

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48

Troubleshooting

Go through this section if you experience difficulty in operating the
PlayStation

®

2 console. Should any problem persist, call the PlayStation

®

service line at the number listed on your warranty card for assistance.

There is no picture on the TV screen.
, Check whether the =/1 (on/standby) indicator on the console front is lit up in red.

If it is red, press the =/1 (on/standby)/RESET button to turn on the console (the
=/1 indicator will turn green).

, Switch the input mode of the TV (or VCR) as appropriate for the connector in

use on the console.

, Try using another compatible AV cable. There may be a problem with the AV

cable in use.

, Set "Component Video Out" to "Y Cb/Pb Cr/Pr" in the System Configuration

menu (

page 37) when connecting the console to the component AV inputs on

a TV. Use the supplied AV cable (integrated audio/video) to make the setting,
and then connect to the TV using the component AV cable (for PlayStation

®

2)

(sold separately).

, Check that the inserted disc can be played with the PlayStation

®

2 console

(

page 44).

Picture noise appears on the TV screen.
, Check that the disc is clean and does not have any scratches. If the disc is dirty,

clean it (

page 6).

, If you move the console from a cold to a warm location, allow the console to

adjust to room temperature before use.

, If moisture condensation occurs, remove the disc and do not use the console for

several hours until the condensation evaporates (

page 6).

, For some output connectors on a TV, the component video out setting needs to

be set. Check that the correct settings have been made (

page 37).

, Some PlayStation

®

format software titles may not perform properly on the

PlayStation

®

2 console. For more information, call the PlayStation

®

service line

at the number listed on your warranty card for assistance.

, Some TVs may experience a bouncing effect in their pictures when using the

PlayStation

®

2 console. If this happens, connect the console to another TV.

"The disc could not be read" is displayed on the screen.
, Check that the disc is placed in the console with the label side facing up

(

page 14).

, Check that the disc is clean and does not have any scratches. If the disc is dirty,

clean it (

page 6).

There is no picture or picture noise appears when playing a DVD.
, When playing a DVD, connect the console to the TV directly (

page 10). If

the video signal from the console is coming through a VCR to the TV, copy
protection on some DVDs may affect picture quality.

, If the console is connected to a TV or cable* that does not support progressive

scan (480p), no image will be displayed when you set "Progressive" to "On" in
the Control Panel. Clear the "Progressive" setting (

pages 29, 39). If picture

noise appears when using a TV that supports progressive scan (480p), also clear
the "Progressive" setting.

* The component AV cable (for PlayStation

®

2) (sold separately) is compatible

with progressive scan.

, A DVD-R or DVD-RW disc that is not finalized cannot be played on the

PlayStation

®

2 console.

, Content of a video recorded on CPRM-compatible DVD-R or CPRM-compatible

DVD-RW discs cannot be played on the PlayStation

®

2 console.

Troubleshooting

Check the following items first:

• The console is turned on.
• The AC power cord is connected properly to the electrical outlet.
• The cables are correctly and securely connected.

Check also for the TV or monitor and other connected devices.

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