Sony D-NE321CK - Manual (Page 29)

Additional Information
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your nearest Sony
dealer.
Sound
Symptom Cause and/or corrective action
The volume does not increase
even if you press VOL +
repeatedly.
 “AVLS” is set to “ON.” Set it to “OFF” ( page 27).
No sound, or noise is heard.  Connect the headphones/earphones plugs firmly.
 The plugs are dirty. Clean the headphones/earphones plugs
with a dry soft cloth periodically.
A rustling noise is heard from
the CD.
 Close the lid of the battery compartment firmly ( page 12).
SOUND items cannot be set up.
“POWER SAVE” is set to “ON.” Set it to “OFF” (  page 28).
Operation/Playback
Symptom Cause and/or corrective action
The playing time is too short. The
CD does not play.
 Check that you are using an alkaline battery and not a
manganese battery.
 Replace the dry battery with a new LR6 (size AA) alkaline
battery (  page 12).
Certain tracks cannot be played.  You tried to play files saved in a format that is not compatible
with this player (  page 5).
 Change the setting of “CD-EXTRA” in the OPTION menu.
You may play your CD (  page 28).
“Low Battery” appears on the
display, and the CD does not play.
 Replace the dry battery with a new LR6 (size AA) alkaline
battery (  page 12).
“Hi DC in” appears on the display.  An AC power adaptor which is rated higher than the one
supplied or recommended is being used. Use only the supplied
AC power adaptor or the car battery cord recommended in
“Optional Accessories” (
 page 33).
Continued 
29
Additional Information
D-NE321CK/NE326CK.GB.2-318-870-11(1)