Before you call for service – Sharp KB-3411J User Manual

Page 35

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35

BEFORE YOU CALL FOR SERVICE

PROBLEM

POSSIBLE CAUSE

SOLUTION

14 Lower oven will not

open.

• Lower oven door is locked.

• See page 30 to unlock oven door.

• See 18 below.

15 Poor baking results.

• Oven controls improperly set.

• Rack position is incorrect.

• Incorrect cookware is used.

• Pan warped.

• Oven thermostat needs adjustment.

• Range not level.

• Oven door opened too frequently.

• Check if the controls have been properly

set. See page 23.

• See page 22.

• Use cookware suggested in recipe.

• Do not use pans that are dented or

warped.

• See page 30.

• Place a marked glass measuring cup filled

with water on the center of the oven rack.

If the water level is uneven, refer to the

Installation Manual for leveling the range.

• Open oven door only after shortest

recommended baking time. Use Oven

Light pad to see the food in the oven.

16 Food does not broil

properly or smokes

excessively.

• Oven controls improperly set.

• Improper rack position being used.

• Aluminum foil was incorrectly used.

• Oven door was closed during broiling.

• Check if the controls have been properly

set. See page 24-25.

• See page 24-25.

• See page 22.

• Leave the door open to broil stop

position.

17 Self-cleaning cycle does

not work.

• The oven temperature is too high to set a

self-cleaning cycle.

• Oven controls improperly set.

• Allow the oven to cool and reset the con-

trols.

• Check if the controls have been properly

set. See page 29.

18 Oven door does not open

after a clean cycle.

• Oven too hot.

• Allow the oven to cool below locking

temperature.

19 Strong odor or light

smoke when range is

turned on.

• This is normal for a new range.

• Excessive food soils on the oven bottom.

• It will disappear after a few uses. Ventilate

the room to remove odors more quickly.

• Use a self-cleaning cycle. See page 29.

20 Display flashes.

• Power failure.

• Press Clear pad and reset the clock. If the

oven was in use, you must reset the cooking

function.

21 Steam from the vent.

• When using the bake or microwave feature,

it is normal to see steam from the food

coming out of the vent.

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