Parking a call, Call park unparking – Siemens OPENSTAGE 20 5000 User Manual

Page 97

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OpenScape Voice functions

97

Step by step

Parking a call

If you have answered a call for a colleague and cannot
forward it to him, you can park the call.

Call park

[

You are conducting the call. Let the other party know,
e.g. that you are trying to connect him.

j

Enter the code for parking followed by a line number
(see code table

Æ page 100).

You receive a confirmation tone. The caller hears a wait-
ing melody.

]

Replace the handset

Tell your colleague that a call for him is parked and give
him the line number.

Unparking

To unpark the call, your colleague must proceed as fol-
lows:

^

Lift the handset.

j

Enter the unparking code (see code table

Æ page 100).

He is prompted to enter a line number.

j

Enter the specified line number.

[

Your colleague is now connected with the waiting caller.

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