Silent monitoring, Active silent monitoring – Siemens OPENSTAGE 20 5000 User Manual

Page 98

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OpenScape Voice functions

98

Silent Monitoring

If this function has been configured by service person-
nel and enabled for the destination phone, you can join
an active call of an internal station and listen in unno-
ticed (muted) or with the knowledge of the target sta-
tion (active).

Active silent monitoring

Station A and B are on a call. You want to listen to the
call but so that Station B does not notice but so that you
can still talk to Station A.

You can hear and talk to station A.

You can hear station B but cannot talk to him be-
cause he cannot hear you.

Station A and B can hear and speak to each other.

^

Lift the handset.

j

Enter the code for active silent monitoring and the des-
tination number (see code table

Æ page 100).

You are

connected to the call and can listen. If necessary notify
station A.

]

End the silent monitoring unnoticed by replacing the
handset.

Your phone

internal station A

internal or external station B

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