Sony SCPH-50011 - Manual (Page 30)

30
Troubleshooting (continued)
, Depending on the DVD, the output signal
may not comprise the entire 5.1 channel
range. It may be monaural or stereo even if
the audio track is recorded in Dolby Digital.
The sound comes from the center speaker
only.
, Depending on the disc, the sound may
come from the center speaker only.
Operation
The controller does not function.
, Check that the controller is connected to the
console.
, Check that the analog controller
(DUALSHOCK ® 2) is set to the appropriate
mode for the software. (see page 14)
, Try another set of controllers.
, Try setting the “Remote Control” setting of
the System Configuration menu to
“Gameplay Function Off”.
Some unlicensed 3rd party peripherals may
not operate with “Gameplay Function” set
to “On”. Note that use of such peripherals
is not recommended and will void your
warranty.
The software title does not start.
, Check that the inserted disc can be played
with this console. (see page 4)
, Check that the disc is placed with the label
side facing up (data side down).
, Check that the disc is inserted correctly.
, Clean the disc.
, Moisture has condensed on the disc. (see
page 3)
, Try another copy of the disc.
, Check that the DVD-R or DVD-RW you are
playing has been finalized.
You cannot save data on the memory card
(8MB) (for PlayStation
® 2) or memory card.
, Check that the memory card (8MB) (for
PlayStation ® 2) or memory card is inserted
securely.
, Check that you are playing the game
correctly.
Refer to the appropriate software manual.
, Check that there are empty blocks/free
space on the memory card (8MB) (for
PlayStation
® 2) or memory card.
, Try another memory card (8MB) (for
PlayStation ® 2) or memory card.
The console does not function properly.
, Static electricity, etc. may affect the
console’s operation.
Turn off the main power switch and then
turn it back on.
The 1 indicator flashes in red and the
console does not work.
, A flashing red light indicates a console
“fault” condition and the unit will not
operate. Remove any obstructions from the
vents to allow the console to cool down.
Resume play after the console returns to
standby mode.
The disc tray does not open.
, Check that the AC power cord is connected
securely.
, Check that the console is turned on.
Turn on the console using the main power
switch on the back of the console.
DVD video operation
The console does not play from the
beginning when playing a disc.
, Resume Play has been selected.
Select the x (Stop) icon and press the ✕
button twice before you start playing (see
page 19).
, Depending on the disc, the DVD disc menu
is automatically displayed.
The disc does not play even if the DVD title
is selected.
, A Parental Control level has been set on the
disc (see page 26).
Playback stops automatically.
, The disc may contain an auto pause signal.
While playing such a disc, the console stops
playback at the signal.
You cannot perform some functions such as
Stop, Search, Slow-motion Play, Program
Play, Shuffle Play or Repeat Play.
, Depending on the disc, you may not be
able to do some of the operations above.
The language for the audio track cannot be
changed.
, Multilingual tracks are not recorded on the
DVD.
, Changing the language for the track is
prohibited on the DVD.
The subtitle language cannot be changed.
, Multilingual subtitles are not recorded on
the DVD.
, Changing the language for the subtitles is
prohibited on the DVD.
The subtitles cannot be turned off.
, Depending on the DVD, you may not be
able to turn the subtitles off.
The angles cannot be changed when you
play a DVD.
, Multi-angles are not recorded on the DVD.
, Changing the angles is prohibited on the
DVD.
The icon cannot be selected.
, Insert a DVD-RW (VR mode) disc in the
console. (see page 21)