Samsung Model MW640WA - Manual (Page 19)

19
Appendix
Troubleshooting Guide
Before you call a repair person for your oven,
check this list of possible problems and
solutions.
Neither the oven’s display nor the
oven operate.
• Properly insert the plug into a grounded
outlet.
• If the outlet is controlled by a wall switch,
make sure the wall switch is turned on.
• Remove the plug from the outlet, wait ten
seconds, then plug it in again.
• Reset the circuit breaker or replace any
blown fuse.
• Plug another appliance into the outlet; if the
other appliance doesn’t work, have a
qualified electrician repair the outlet.
• Plug the oven into a different outlet.
The oven’s display works, but the
power won’t come on.
• Make sure the door is closed securely.
• Check to see if packing material or other
material is stuck to the door seal.
• Check for door damage.
• Press Cancel twice and re-enter all cooking
instructions.
The power goes off before the set
time has elapsed.
• If there has not been a power outage,
remove the plug from the outlet, wait ten
seconds, then plug it in again. If there was a
power outage, the time indicator will display
“88:88” Reset the clock and any cooking
instructions.
• Reset the circuit breaker or replace any
blown fuse.
The food is cooking too slowly.
• Make sure the oven is on its own 15 amp
circuit line. Operating another appliance on
the same circuit can cause a voltage drop. If
necessary, move the oven to its own circuit.
You see sparks or arcing.
• Remove any metallic utensils, cookware, or
metal ties. If using foil, use only narrow strips
and allow at least one inch between the foil
and interior oven walls.
The turntable makes noises or
sticks.
• Clean the turntable, roller ring and oven
floor.
• Make sure the turntable and roller ring are
positioned correctly.
Using your microwave causes TV
or radio interference.
• This is similar to the interference caused by
other small appliances, such as hair dryers.
Move your microwave further away from
other appliances, like your TV or radio.
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