Before contacting the after sales service – Samsung EV-1S User Manual

Page 21

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If the above guidelines do not allow you to solve the problem, take a note of:

The model and serial numbers, normally printed on the rear of the system

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG after-sales service.

Problem

The system does not work

There is no sound

The Timer does not work

In case it does not work, even the
action is taken as above.

The compact disc player does not
start playing

Reception is poor or no radio
stations are received at all

G

E
N
E
R
A
L

C
D

R
A
D

I

O

Checks/Explanation

• The main lead is not correctly plugged into a wall socket or the wall

socket is not switched on.

• The remote control batteries need replacing or the polarity has not

been respected.

• The On/Standby button has not been pressed.

• The volume has been completely turned down.
• The correct function (TUNER, CD, AUX) has not been selected.
• You have connected a set of earphones.
• The loudspeaker wires have been

disconnected.

• The Mute button on the front panel for has been pressed.

• The timer has been stopped by pressing Timer On/Off.

• Press the Mode button on the front panel for 5

seconds in power ‘OFF’(standby), then it is returned the original
position (RESET)

• The CD function has not been selected.
• The disc has been inserted face down or is either dirty or scratched.
• The laser sensor is dirty or dusty.
• The system has not been installed on a flat, horizontal surface.
• Condensation has formed in the player; leave the system in a warm,

airy room for at least one hour.

• The TUNER function has not been selected.
• The radio frequency has not been correctly selected.
• The aerial has been disconnected or is not facing the right way.

Turn it until you find the best orientation.

• You are in a building that blocks radio waves; you must use an

outside aerial.

Before Contacting the After Sales Service

It always takes a little time to become familiar with a new appliance.
If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service
call.

EV-1(GB)-RDS 12/17/02 16:17 Page 21

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